Free Report: What you need to know before hiring an IT company
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We are a North Jersey Technical Service Firm.
Our specialty is the installation and management of healthy, fast, Secure and reliable business technology solutions for serious business professionals focused on growth.
We are easy to reach, quick to respond, will jump in the car if we cant fix your problems remotely and won't quit until your issues are resolved.
We are serious about the services we deliver and the promises we make.
Peace of Mind
The Peace of Mind that comes from knowing our Timberline database, construction drawings and e-mail are secure, permanently captured and redundantly backed up and that we are prepared to quickly overcome any issue from minor to major is the biggest benefit of having MTS on our team.
MTS is attentive to our needs, super responsive and always know exactly what they are doing. That they explain technical issues in a user friendly way and are so easy to talk to is icing on the cake. We’ve been using MTS exclusively for all our network and telecom needs for over 17 years.
MTS’ speed in responding to and resolving problems is far above that of any other firm we’ve used.
They always listen to our concerns and address them in the most cost effective manner.
With MTS you can’t go wrong, they’re knowledgeable, friendly, easy to work with and responsive.
Problems are identified and addressed, many times before we’re aware of them.
Real customer service!
MTS expertly monitors and manages our network and backup-and-disaster & recovery needs so we can concentrate our construction business, not IT issues. Their personalized service and concern for our needs is evident in everything they do both in the office and on the job sites. They’re always helpful, even when it’s outside their job description. (I.E. the AS400 system). The backup process they designed and implemented has proven to be a life saver.
MTS delivers as promised, with personalized service & support above and beyond our expectations. Most issues are corrected remotely, but there is never an issue getting someone on site when needed. Real customer service! We are never put on hold or forced through numerous call-system prompts. All calls are answered quickly. An incident ticket is created right away and work on the issue begins almost immediately.
Also MTS follows up to ensure that the issue has been corrected and the user is satisfied.
Understands Business Needs
MTS understands what makes a business run, and ensures that infrastructure supports the business plan
They always provide trustworthy advice and have a long track record of delivering timely and reasonably priced network management and support
No Down Time
The biggest benefit of using MTS is our complete faith and confidence in our network. Our systems are monitored and maintained on a daily basis and as a result we don't have any down time. Their responsiveness and honest advice are a big plus in comparison to other firms I’ve dealt with.
They clearly focus on our bottom line before theirs which as the CFO, I appreciate.
MTS Clients can expect honest feedback, excellent advice, and outstanding reliability.
Managed Technical Services, Inc. 70 Bloomfield Ave Pine Brook NJ 07058
v 973-808-2882 f. 973-244-7999 E-mail us